Shipping policy
Shipping Policy
Thank you for shopping with Vallee & Co. We are committed to delivering your orders as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on Sundays or public holidays.
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During periods of high order volume, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Within India: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor your shipment.
Delays
While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including courier delays, weather conditions, or public holidays. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order. Vallee & Co. is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at valleeandco786@gmail.com. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Vallee & Co.
Email: valleeandco786@gmail.com